Hotel Analysis
Based on 4 sites · 8,282 reviews
Located in the heart of Manhattan, this hotel boasts excellent accessibility to major transportation hubs and tourist landmarks like Times Square and Penn Station. Guests consistently highlight the convenient location as its greatest strength, making it an ideal base for experiencing the energy of New York.
Reviews frequently mention that the rooms are relatively clean and feature modern interiors compared to typical New York hotels. The staff at the front desk are widely praised for their professionalism and friendliness, and the luggage storage service is highly valued by travelers.
However, some guests have noted concerns regarding the safety of the surrounding neighborhood at night or occasional traffic noise. There are also isolated comments regarding room amenities and housekeeping frequency, which are worth considering when booking.
Strengths
Excellent accessibility to Times Square and Penn Station
Friendly and professional front desk staff
Clean and modern room conditions compared to other NYC hotels
Convenient luggage storage service for travelers
Good to Know
Safety concerns and noise in the surrounding area at night
Occasional complaints about missing amenities and housekeeping frequency
Recommended For
Sightseers — Ideal for travelers who frequently move around the city, as Times Square and major subway stations are within walking distance.
Business Travelers — Located near Penn Station for easy transit, with efficient staff and luggage services that support a productive stay.
Ratings by Booking Site
Overall 8.8/10 · 4 sites · Based on 8,282 reviews
Guest Reviews
4 booking sites · 8,282 reviews
Frequently Mentioned
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FAQ
Yes, it is within walking distance to Times Square and major Broadway theaters, making it very convenient for sightseeing.
Yes, it is within walking distance of Penn Station, making it very easy to travel outside of New York by train or bus.
Some reviews mention that the view can be limited. If the view is important to you, it is recommended to check when booking.
While it is in the heart of Manhattan with high foot traffic, some guests have noted feeling uneasy at night due to noise or the presence of homeless individuals in the area.
Yes, you can use the luggage storage service at the front desk before check-in and after check-out, which is very useful for managing your travel itinerary.