Hotel Analysis
Based on 4 sites · 4,458 reviews
A 4-star hotel on Madison Avenue in Midtown New York. Guest reviews frequently mention its proximity to Grand Central Terminal and clean rooms.
Reviews across booking sites repeatedly praise the easy walking distance to Empire State Building and Times Square. Rooms are spacious by NYC standards, with comfortable beds and good soundproofing for a quiet stay. Staff are friendly and helpful.
Lobby bar with live jazz or music gets positive mentions. The fitness center with modern equipment is free and convenient.
Some reviews note small room sizes and limited storage space. Occasional complaints about housekeeping or staff attitude appear.
Strengths
Proximity to Grand Central makes sightseeing easy, repeated in reviews
Rooms are clean with comfortable beds and good soundproofing
Staff are friendly and helpful across reviews
Lobby bar with live music gets frequent praise
Fitness center with modern free equipment is convenient
Good to Know
Rooms are small by NYC standards, mentioned in several reviews
Limited storage and coat hooks complained about
Occasional housekeeping issues or unfriendly staff noted
Recommended For
Couples — Quiet comfortable rooms and convenient location praised
Business travelers — Midtown central for easy business access
Solo travelers — Safe, clean with helpful staff
Groups — Lobby bar and space suit groups
Ratings by Booking Site
Overall 8.7/10 · 4 sites · Based on 4,458 reviews
Guest Reviews
4 booking sites · 4,458 reviews
Frequently Mentioned
Expedia
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Couple
Booking.com
Trip.com
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Family
Agoda
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Couple
Expedia
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
NH Collection New York Madison Avenue has received a rating of 8.8/10 from 111 guests.