Hotel Analysis
Based on 4 sites · 11,548 reviews
This 4-star hotel is strategically located near Times Square and Penn Station, making it an ideal base for travelers who prioritize convenience and easy access to major NYC attractions. Guests consistently praise the prime location and the helpful, friendly staff.
While the rooms are generally reported as clean, many guests note that they are quite small, typical of NYC hotels, often making it difficult to fully open luggage. Feedback on room comfort is mixed; while some enjoy the views from higher floors, others mention thin walls that allow noise from the street or neighboring rooms to be heard.
Common complaints include long wait times for elevators. Regarding breakfast, opinions are divided between those who appreciate the convenience and those who find the variety or service lacking. This hotel is best suited for travelers who value location and accessibility above spaciousness.
Strengths
Excellent location near Times Square and Penn Station for easy travel
Front desk staff are friendly and proactive in resolving issues
Rooms are generally kept clean and well-maintained
Good to Know
Rooms are very small, making it difficult to manage luggage
Frequent complaints about long elevator wait times and occasional breakdowns
Thin walls lead to noise from the street or neighboring rooms
Recommended For
Sightseers — Optimal for NYC sightseeing due to walking distance to Times Square and major subway stations
Solo Travelers — Suitable for solo stays thanks to clean rooms and a convenient location
Ratings by Booking Site
Overall 8.3/10 · 4 sites · Based on 11,548 reviews
Guest Reviews
4 booking sites · 11,548 reviews
Frequently Mentioned
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Solo traveler
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FAQ
It is within walking distance of Times Square, making it very convenient for sightseeing.
Many guests note that the rooms are quite small, which is typical for hotels in NYC.
Some guests have mentioned long wait times for elevators, so it is recommended to allow extra time.
Yes, it is located near Penn Station, making train and subway access very easy.
Some guests have reported hearing street noise or sounds from neighboring rooms, so you may want to keep this in mind if you are sensitive to noise.