Hotel Analysis
Based on 4 sites · 8,864 reviews
Located in the Chelsea district, this 3.5-star hotel is highly regarded for its excellent accessibility to major Manhattan attractions and subway stations. Guests frequently praise the rooms for being relatively spacious and comfortable by New York standards. Its proximity to Penn Station makes it a preferred choice for travelers prioritizing transportation convenience.
Reviews across various platforms consistently highlight the friendly staff and modern room conditions. Guests also enjoy the complimentary coffee service in the lobby lounge and the vibrant atmosphere of the Chelsea neighborhood.
However, there are recurring mentions of poor soundproofing, with guests noting noise from hallways and neighboring doors. Some guests also find the bathroom layout in certain rooms to be cramped. It is advisable to check for any ongoing renovations before booking, as these can occasionally impact elevator access and overall convenience.
Strengths
Strategic location with easy access to major Manhattan attractions and subway stations
Relatively spacious and comfortable rooms compared to other NYC hotels
Friendly and helpful staff who provide attentive service
Modern and well-maintained room conditions
Good to Know
Poor soundproofing with noise from hallways and neighboring rooms
Cramped bathroom layout in some room types
Potential inconvenience such as elevator congestion during renovation periods
Recommended For
Transit-focused travelers — Highly suitable for those who travel frequently due to proximity to subway stations and Penn Station.
Chelsea visitors — Great for travelers looking to enjoy the unique atmosphere of Chelsea, including local flower shops, cafes, and restaurants.
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 8,864 reviews
Guest Reviews
4 booking sites · 8,864 reviews
Frequently Mentioned
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FAQ
Yes, the subway station is right around the corner. Penn Station is also within a 10-minute walk, making it very convenient for public transport.
Some guests have reported hearing noise from the hallways or neighboring rooms. If you are sensitive to noise, bringing earplugs is recommended.
The hotel does not provide breakfast. However, complimentary coffee and tea are available in the lobby in the morning, and there are many dining options like bagel shops nearby.
Yes, the hotel has a free stay policy for children, making it a good choice for families. Given the soundproofing issues, it is advisable to request a quiet room.
Located in Chelsea, you can walk to Madison Square Park and the Empire State Building. The area is filled with flower shops, cafes, and bars, perfect for enjoying the NYC vibe.