Hotel Analysis
Based on 3 sites · 691 reviews
Located in downtown San Antonio, this 2-star property is known for its proximity to major attractions. However, guest reviews consistently highlight significant concerns regarding room hygiene and facility maintenance.
Across multiple booking platforms, recurring complaints include poor cleanliness, stained bedding, and the presence of pests. Furthermore, due to the aging infrastructure, guests frequently report that basic amenities such as TVs and HVAC systems are often non-functional.
There are also numerous reports regarding discrepancies between advertised parking policies and actual charges collected on-site. Overall, guest satisfaction is low, and travelers who prioritize safety and cleanliness are advised to consider other options.
Strengths
Convenient location near major attractions like Market Square and the River Walk
Good to Know
Poor room cleanliness and stained bedding
Reports of pests and broken amenities due to aging facilities
Discrepancies between advertised parking fees and on-site charges
Ratings by Booking Site
Overall 5.9/10 · 4 sites · Based on 720 reviews
Nearby
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