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Based on 2 sites · 12,269 reviews
Located in the heart of Hangzhou, this hotel offers a prime location within walking distance of West Lake and major subway stations. While the building dates back to 1997 and shows signs of age, guests frequently praise the spacious and clean rooms, making it a reliable choice for practical travelers.
Guests consistently highlight the convenience of the location and the cleanliness of the rooms. The surrounding area is filled with shops and restaurants, providing an optimal environment for sightseeing and shopping. The staff's service is also widely regarded as helpful and attentive.
However, due to the age of the property, some guests note signs of wear and tear. Specifically, there are recurring reports that fitness and pool facilities, which are managed by third-party operators, are poorly maintained or unavailable. Travelers who prioritize on-site amenities should take this into account.
Overall, it is a suitable choice for travelers who value location and value over modern, high-end facilities.
Excellent location near West Lake and subway stations for easy sightseeing
Rooms are spacious and comfortable
Staff are helpful and provide attentive service
Surrounded by numerous shops and restaurants
The building is dated and shows signs of wear
On-site facilities like the pool and gym are poorly maintained due to third-party management
Some guests report issues with soundproofing in certain rooms
Sightseeing Travelers — Excellent accessibility to West Lake and major attractions saves travel time.
Value-conscious Travelers — High satisfaction for those who prioritize a convenient location and reasonable price over luxury facilities.
Overall 9.4/10 · 1 sites · Based on 12,269 reviews
1 booking sites · 12,269 reviews
Frequently Mentioned
Agoda
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Expedia
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Couple
Agoda
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Grand Metropark Hotel Hangzhou has received a rating of 8.3/10 from 308 guests.
