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Based on 1 sites · 395 reviews
This is a 3-star hotel located in the Xiaoshan Qianjiang Century City area of Hangzhou. While it is known to travelers who prefer a reasonable price range, the actual guest experience is somewhat mixed.
The most frequently mentioned inconvenience is the language barrier. Many reviews note that staff are not accustomed to assisting foreign guests, making communication difficult. Additionally, there are recurring complaints regarding room maintenance, suggesting inconsistencies in cleanliness and service standards.
While the facility provides basic accommodation features, the overall satisfaction is limited by service quality and communication issues. It may be an uncomfortable environment for travelers who are not fluent in Chinese or those expecting meticulous room service.
Provides basic accommodation features at a reasonable price
Staff lack foreign language communication skills
Housekeeping management, such as room cleaning and sheet replacement, is inadequate
Mandarin-speaking travelers — Can minimize inconveniences caused by language barriers
Overall 8.8/10 · 1 sites · Based on 395 reviews
1 booking sites · 395 reviews
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According to guest reviews, staff are not fluent in foreign languages, which may lead to communication difficulties. Using a translation app is recommended.
There have been complaints regarding inadequate cleaning and failure to change bed sheets during the stay.
The hotel provides taxi services, which can assist with travel to nearby tourist attractions or business districts.
Free stay for children is not permitted, and additional charges may apply, so please check when booking.
The hotel has a spacious and secure parking area, and valet parking service is also provided.
