Franklin (TN) Hilton Franklin Cool Springs - Real Guest Reviews & Booking Info

  • ✓ Ratings from 4 booking sites
  • ✓ 4-Star Accommodation in Franklin (TN)
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Franklin (TN) Hilton Franklin Cool Springs 4-Star Accommodation room
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Franklin (TN) · Accommodation ·

Hilton Franklin Cool Springs - Franklin (TN) 4-Star Accommodation

9.3/10
Expedia 9.4 · Trip.com 9.1 · Agoda 9.0 · Booking.com 9.0
Check-in 16:00 | Check-out 12:00

Hotel Analysis

Based on 4 sites · 1,755 reviews

Located in the Cool Springs area of Franklin, this hotel offers a modern and sophisticated atmosphere. Guests consistently praise the stylish lobby, well-maintained rooms, and the high level of service provided by the staff.

Strengths

Friendly and professional staff

Very comfortable bedding and clean rooms

Convenient location near shopping malls and restaurants

Stylish and vibrant lobby and bar lounge

Good to Know

Dissatisfaction with paid parking policy

Occasional lapses in room cleanliness

Limited variety in breakfast options

Recommended For

Couples — High satisfaction with the stylish bar lounge and quiet room environment

Shoppers — Close proximity to shopping venues like Cool Springs Galleria

Ratings by Booking Site

Overall 9.2/10 · 4 sites · Based on 1,755 reviews

Guest Reviews

4 booking sites · 1,755 reviews

Frequently Mentioned

Friendly staff Cleanliness Parking fee Comfortable beds
10.0 · Expedia · Couple
+ Room was spotless and the bed was incredibly comfortable. Staff were friendly.
9.2 · Agoda · Couple
+ Staff were incredibly friendly and helpful.
- Pool is quite small
10.0 · Trip.com · Couple
+ Lobby smelled great and the live music was very relaxing.
See All 1,755 Reviews
Expedia 999 Agoda 442 Booking.com 210 Trip.com 104

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FAQ

Yes, multiple guests have noted that there is a separate charge for parking at the hotel.

Yes, the hotel is conveniently located near various shopping malls, including Cool Springs Galleria, and numerous restaurants.

While most guests find the rooms clean, some have reported occasional issues with cleanliness.

Complimentary breakfast is not offered; however, a breakfast buffet is available for an additional charge.

The bar lounge is well-regarded for its vibrant and stylish atmosphere, often featuring live music in the evenings.

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