Hotel Analysis
Based on 4 sites · 961 reviews
Located in Newport News, Virginia, this 3-star hotel is highly regarded for its clean room maintenance and friendly staff service. It provides a stable accommodation environment for both business travelers and families, with particularly high satisfaction regarding the pleasant scent and cleanliness of the lobby and rooms.
Reviews across various platforms consistently highlight that the staff is very kind and helpful. The comfort of the bedding and the quiet room atmosphere make it suitable for relaxation, and many guests appreciate thoughtful touches like the airport shuttle service.
However, some guests have noted that noise from adjoining rooms can be heard through connecting doors, and there are occasional mixed opinions regarding the breakfast variety. While some mention that parts of the facility feel a bit dated, it is generally considered a high-value option for the price.
Strengths
Staff are very friendly and proactive in solving problems
Rooms and common areas are generally kept very clean
Bedding is comfortable, making it easy to get a good night's sleep
The pleasant scent in the lobby and rooms is highly appreciated
Good to Know
Noise from adjoining rooms can be heard in rooms with connecting doors
Some bathroom facilities may feel dated
There are mixed reviews regarding the breakfast buffet variety
Recommended For
Business Travelers — Many reviews mention it is a suitable place to rest after work due to friendly service and a quiet environment.
Families — High satisfaction among families due to the free stay policy for children and clean room conditions.
Ratings by Booking Site
Overall 9.0/10 · 4 sites · Based on 961 reviews
Guest Reviews
4 booking sites · 961 reviews
Frequently Mentioned
Expedia
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Other
Trip.com
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Business
Booking.com
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Other
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hilton Garden Inn Newport News has received a rating of 9.6/10 from 9 guests.