Hotel Analysis
Based on 4 sites · 1,670 reviews
Located in Newport News, this 3-star hotel is frequently noted for its convenient access to major roads, making it a practical choice for short business trips or stopovers. Some guests appreciate the friendly staff and comfortable bedding.
However, there are recurring concerns regarding facility aging. Multiple reviews highlight issues such as stained carpets, musty odors, and damaged furniture, pointing to significant needs for better cleanliness and maintenance. Complaints about pool conditions and malfunctioning in-room equipment are also common.
While the location is generally considered convenient, travelers sensitive to room condition and cleanliness should exercise caution. Many guests emphasize that the property is in urgent need of modernization.
Strengths
Convenient location with easy access to major roads
Friendly front desk staff mentioned in many reviews
Comfortable bedding reported in some rooms
Good to Know
Cleanliness issues including stained carpets and musty odors
Facility aging leading to damaged furniture and equipment malfunctions
Frequent complaints regarding poor pool maintenance
Recommended For
Short-term business travelers — The location near major roads is advantageous for those with frequent travel needs.
Transit travelers — Suitable for those looking for a quick stopover while passing through the Newport News area.
Ratings by Booking Site
Overall 6.4/10 · 4 sites · Based on 1,670 reviews
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FAQ
Many guests have expressed concerns regarding cleanliness, such as stained carpets and musty odors in rooms. It is recommended to check recent reviews before booking.
The hotel is located near major roads, making it very convenient for travel by car. It is relatively close to major facilities like the Hampton Coliseum.
There is an indoor pool, but there have been recurring complaints about its maintenance, so please keep that in mind.
Most guests have provided positive feedback regarding the friendliness of the front desk staff.
While the location is convenient, some guests suggest that the aging facilities and cleanliness issues might be uncomfortable for families.