Hotel Analysis
Based on 4 sites · 1,519 reviews
Hilton Garden Inn Syracuse is a 3-star hotel in East Syracuse. Guest reviews strongly highlight clean and spacious rooms. Friendly staff is repeatedly mentioned across booking sites.
Location is convenient near surrounding facilities, with many family travelers praising the pool and hot tub. Comfortable beds and good soundproofing are frequently noted.
However, several complaints mention dirty or cold pool water. Fridge freezing food or malfunctioning, and spotty WiFi are common issues. Some rooms had towel shortages or cleaning lapses.
Strengths
Rooms are clean and spacious, repeated across sites
Staff is friendly and helpful, many mentions
Convenient location for nearby access
Comfortable beds frequently praised
Good to Know
Pool and hot tub dirty or cold, multiple complaints
Fridge freezing food or broken, repeated issues
Spotty or non-working WiFi mentioned
Recommended For
Families — Many enjoyed pool and hot tub, kids stay free
Business travelers — Convenient location and clean rooms repeated in business reviews
Couples — Comfortable beds and friendly staff often in couple reviews
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 1,519 reviews
Guest Reviews
4 booking sites · 1,519 reviews
Frequently Mentioned
Expedia
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Couple
Expedia
Booking.com
Trip.com
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Couple
Expedia
추천 영상
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hilton Garden Inn Syracuse has received a rating of 8.2/10 from 8 guests.