Hotel Analysis
Based on 2 sites · 169 reviews
Located in Richmond, KY, this 2.5-star hotel is suitable for travelers seeking a clean and practical stay. Guests consistently praise the cleanliness of the facilities and the friendly service provided by the staff.
Many rooms have been remodeled, featuring hard flooring instead of carpets, which is highly appreciated by guests who prioritize hygiene. The convenient location makes it a suitable choice for travelers passing through or those on business trips.
However, some feedback mentions a desire for more variety and better temperature control for breakfast, and there are occasional notes regarding outdated bathroom fixtures. Overall, it is regarded as a well-maintained property that offers good value for the price.
Strengths
High satisfaction with the cleanliness of rooms and common areas
Staff are friendly and responsive to requests
Many guests appreciate the hygienic hard flooring in remodeled rooms
Good to Know
Feedback suggests a need for more variety and better temperature control for breakfast
Some reviews mention that bathroom fixtures in certain rooms are outdated
Recommended For
Business Travelers — Convenient location and practical amenities like a 24-hour fitness center
Families — Features an indoor pool that provides entertainment for children
Ratings by Booking Site
Overall 8.6/10 · 2 sites · Based on 169 reviews
Guest Reviews
2 booking sites · 169 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express Hotel & Suites Richmond By IHG has received a rating of 9.7/10 from 5 guests.