Hotel Analysis
Based on 4 sites · 1,745 reviews
Located in the Easton area of Columbus, this hotel offers a strategic advantage for travelers looking to access Easton Town Center and nearby shopping hubs. Many guests have praised the friendly service provided by the staff and the general cleanliness of the rooms.
However, there are mixed reviews regarding facility maintenance. While some guests are satisfied with the comfort of the bedding and clean rooms, others have reported issues such as lack of maintenance, bathroom hygiene concerns, and inconsistent hot water supply. Additionally, multiple guests have noted that the spa facilities advertised online are no longer in operation.
Overall, while the location and service receive positive feedback, the inconsistency in room conditions suggests that guests should manage expectations. It remains a convenient base for business travelers and those visiting for shopping.
Strengths
Many guests appreciate the friendly and helpful staff
Excellent accessibility to nearby shopping hubs like Easton Town Center
Positive feedback on the comfort of the bedding and spacious room layouts
Good to Know
Reports of poor maintenance and non-functional room amenities
The spa facility advertised online is not actually in operation
Complaints regarding bathroom hygiene and inconsistent hot water supply in some rooms
Recommended For
Shoppers — Proximity to Easton Town Center makes it an ideal base for shopping.
Business Travelers — Convenient access to major roads and a generally quiet environment are appreciated by business guests.
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 1,745 reviews
Guest Reviews
4 booking sites · 1,745 reviews
Frequently Mentioned
Trip.com
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Family
Expedia
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Couple
Agoda
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Solo traveler
Booking.com
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express & Suites Columbus-Easton Area By IHG has received a rating of 7.1/10 from 19 guests.