Hotel Analysis
Based on 3 sites · 1,109 reviews
Located in Richland, WA, this hotel offers a modern stay suitable for both families and business travelers. With spacious rooms and a pet-friendly policy, it is a popular choice for extended stays.
Guests generally praise the friendly staff and the cleanliness of the rooms. The breakfast service and convenient location are frequently highlighted as key factors that enhance the overall travel experience.
However, some guests have noted concerns regarding room cleanliness, worn furniture, and crowding in the pool and hot tub areas due to outside visitors. It is worth noting that staff are generally responsive and helpful when addressing specific room issues.
Strengths
Friendly and helpful staff are frequently praised
Spacious and comfortable rooms suitable for families
Convenient location for accessing local wineries and attractions
Pet-friendly policy with well-received amenities
Good to Know
Some reports of inconsistent room cleanliness
Crowding in the pool and hot tub areas due to outside guests
Occasional mentions of worn or damaged furniture
Recommended For
Families — The free stay policy for children, spacious rooms, and pet-friendly environment are highly valued by families.
Pet Owners — The hotel is welcoming to pets and provides thoughtful amenities for them.
Ratings by Booking Site
Overall 9.2/10 · 3 sites · Based on 1,109 reviews
Guest Reviews
3 booking sites · 1,109 reviews
Frequently Mentioned
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FAQ
Yes, the hotel allows up to two pets per room. Many guests appreciate the pet-friendly atmosphere and services.
While the facilities are well-maintained, some guests have noted that they can get crowded when outside visitors use them.
Yes, it is highly rated by families due to the free stay policy for children and spacious room layouts.
Most guests are satisfied with the breakfast options and the helpfulness of the staff in the dining area.
While most guests find the rooms clean, there have been occasional reports of cleanliness issues, so it is recommended to check the room upon arrival.