Homewood Suites by Hilton Richmond - West End/Innsbrook - Real Guest Reviews & Booking Info

✓ Ratings from 4 booking sites
✓ 3-Star Accommodation in Richmond

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Richmond Homewood Suites by Hilton Richmond - West End/Innsbrook 3-Star Accommodation room

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Richmond · Accommodation ·

Homewood Suites by Hilton Richmond - West End/Innsbrook - Richmond 3-Star Accommodation

Name: Homewood Suites by Hilton Richmond - West End/Innsbrook
Address: 4100 Innslake Drive, Richmond, 4100, US
Price range: ₩182000
Rating: 8.5

8.0/10

Agoda 8.5 · Expedia 8.0 · Trip.com 8.0 · Booking.com 7.7

Check-in 15:00 | Check-out 12:00

Hotel Analysis

Based on 4 sites · 1,401 reviews

Located in the West End/Innsbrook area of Richmond, this 3-star hotel is popular with families and long-term travelers due to its suite-style rooms equipped with kitchens. Guests generally praise the friendly staff and breakfast service, noting the convenient location near shopping centers and restaurants as a major advantage.

Strengths

Staff are frequently praised for being friendly and proactive in resolving issues

Suite-style rooms with full kitchens are highly appreciated by families

Convenient location near various shopping centers and restaurants

Breakfast options are consistently noted for their variety and quality

Good to Know

Reports of facility aging, including damaged furniture and peeling finishes

Complaints regarding hygiene, such as rust and mold in bathrooms

Occasional feedback about inconsistent cleaning standards or unpleasant odors in rooms

Recommended For

Families — Spacious suites with kitchens and complimentary breakfast are ideal for family stays.

Long-term travelers — In-room kitchen facilities make it convenient for cooking and provide a home-like comfort.

Ratings by Booking Site

Overall 8.0/10 · 4 sites · Based on 1,401 reviews

Guest Reviews

4 booking sites · 1,401 reviews

Frequently Mentioned

Friendly staff Kitchen facilities Breakfast Aging facilities Cleanliness

10.0 ·

Agoda · Family

+ One-bedroom suite is perfect for a family of 6, and breakfast quality is excellent.

4.0 ·

Expedia · Other

- Room had odors and bathroom tiles were cracked; needs maintenance.

3.6 ·

Booking.com · Other

+ Staff were very friendly and immediately addressed a sofa bed issue.

10.0 ·

Trip.com · Other

+ Room was very clean and staff service was excellent.

See All 1,401 Reviews

Nearby

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FAQ

Yes. The rooms feature kitchen facilities, allowing for simple meal preparation, and the suite layout provides ample space, making it highly rated by families.

Most guests are positive about the variety and quality of the breakfast. However, food can run out quickly during peak times, so arriving early is recommended.

There are some reports regarding facility aging. Guests have noted issues with furniture, bathroom rust, and finishes, so please keep this in mind when booking.

Located in a commercial district, the hotel offers excellent access to shopping malls and various restaurants. Major amenities are easily reachable by car.

Yes, the hotel is pet-friendly. However, please note that there may be additional fees for pets, so it is best to check the policy when booking.