Kempinski Hotel Hangzhou - Real Guest Reviews & Booking Info

  • ✓ Ratings from 2 booking sites
  • ✓ 5-Star Hotel in Hangzhou
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Hangzhou Kempinski Hotel Hangzhou 5-Star Hotel room
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Hangzhou · Hotel ·

Kempinski Hotel Hangzhou - Hangzhou 5-Star Hotel

9.3/10
Agoda 9.4 · Booking.com 9.2
Check-in 14:00 | Check-out 12:00

Hotel Analysis

Based on 2 sites · 3,312 reviews

Located right next to the Grand Canal in Hangzhou, this 5-star hotel is highly regarded for its modern, stylish interiors and canal-view rooms. Guests frequently mention the staff's attentive service, particularly their thoughtful gestures like room decorations and complimentary cakes for special occasions.

Strengths

Attentive service and friendly staff, especially for special occasions

Stylish room views overlooking the Grand Canal

Well-maintained sports facilities including a pool and fitness center

High-quality and varied breakfast buffet

Good to Know

Distance from major tourist attractions and metro stations

Occasional soundproofing issues between rooms

Complex lighting control systems in some rooms

Recommended For

Couples and Anniversary Travelers — High satisfaction with the staff's attentive event services and the romantic atmosphere.

Staycation Seekers — Excellent on-site facilities like the pool, fitness center, and breakfast make it ideal for relaxing without leaving the hotel.

Check best prices for this hotel $194부터 / 1박 · ★9.4

Ratings by Booking Site

Overall 9.2/10 · 2 sites · Based on 3,312 reviews

Guest Reviews

2 booking sites · 3,312 reviews

Frequently Mentioned

Friendly staff Cleanliness Breakfast Location
10.0 · Agoda · Solo traveler
+ Great canal view and very clean rooms. High satisfaction with the pool and breakfast.
10.0 · Agoda · Couple
+ Touched by the thoughtful service including rose petal decorations and a cake for a birthday.
4.0 · Booking.com
+ Stylish room design and beautiful views. Excellent spa and fitness facilities.
3.6 · Booking.com
+ Breakfast menu changes daily and is delicious. Conveniently located near a shopping mall.
- A bit far from the metro station.
See All 3,312 Reviews
Agoda 3,210 Booking.com 102

추천 영상

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Luxury Stay in Hangzhou 🏨 Kempinski Deluxe King Room Tour

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FAQ

Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.

Kempinski Hotel Hangzhou has received a rating of 9.4/10 from 54 guests.

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