L7 West Lake Hanoi by Lotte – L7 Residences - Real Guest Reviews & Booking Info
✓Detailed ratings across 5 categories
✓5-Star Hotel in Hanoi
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L7 West Lake Hanoi by Lotte – L7 Residences - Hanoi
5-Star
Hotel
9.1
Hanoi
Hotel
Wheelchair Accessible
Pet Friendly
Free Parking
Airport Transfer
Free Wi-Fi (All Rooms)
Currency Exchange
사우나
나이트 라이프
Pet Friendly
Travel with your beloved pet!
Advance Inquiry Recommended
Analysis
Key Strengths
New Residence Feel
The newly built property boasts clean facilities and a modern design
Diverse Amenities
Conveniently connected to Lotte Mall for shopping, dining, and coffee. The rooftop pool offers great views
Family-Friendly Facilities
Equipped with a playground and children's pool, making it suitable for family travelers
Korean Ambiance
The Korean aesthetic felt in the lobby provides familiarity and comfort for Korean travelers
Points to Note
Travel Time to City Center
It takes approximately 20 minutes by taxi to reach the Hanoi city center, so travel time should be considered for sightseeing
Room Design Prioritizes Aesthetics
Some rooms may be perceived as less practical due to a focus on design
Staff Response Speed
Compared to Lotte Center Hanoi, staff response is reportedly slower, which might be a drawback for those requiring prompt service
Restaurant Value for Money
The 6th-floor dim sum restaurant has received feedback that the taste does not justify the price
Recommended For
Family Travelers
Those seeking a convenient family trip with facilities for children and connectivity to Lotte Mall
Travelers Prioritizing Shopping and Amenities
Individuals who want to conveniently access shopping, dining, and various facilities in one location
Travelers Preferring New Hotels
Guests who prefer clean, modern facilities and enjoy trendy designs
Rating Details
9.1Exceptional335개 리뷰
L7 West Lake Hanoi by Lotte – L7 Residences is a 5-star hotel. Excellent accessibility located in the heart of Hanoi. Strengths include clean facilities and friendly service; pets are welcome. Advance booking is essential for weekend stays. Close to Vietnam Museum of Ethnology and Presidential Palace, ideal for cultural experiences and family trips.
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FAQ
What are the check-in and check-out times at L7 West Lake Hanoi by Lotte – L7 Residences?
Check-in is available from 3:00 PM, and check-out is until 12:00 PM. It is recommended to contact the hotel directly for late check-out or early check-in availability.
What amenities are provided?
The hotel offers various amenities including free Wi-Fi, a restaurant, room service, a swimming pool, a sauna, and a playground. It also features family and child-friendly facilities.
What is the cancellation policy?
The cancellation policy varies depending on the rate plan selected at the time of booking. Generally, cancellations are free up to 24-48 hours before check-in, but it is essential to confirm the specific terms stated in your booking confirmation.
How is the public transportation accessibility?
Hanoi Station (train) is approximately an 80-minute walk away (6.4 km), making public transportation accessible. However, using a taxi or car may be more convenient for reaching major attractions.
What are the nearby tourist attractions?
Major tourist attractions such as the Vietnam Museum of Ethnology (4.0 km), Presidential Palace Historical Site (4.6 km), and Ho Chi Minh Mausoleum (4.8 km) are located nearby. While there is some distance to the main tourist hubs, they are easily accessible by taxi.
What is the guest rating?
Based on a total of 10 reviews, the hotel has received a very high rating of 9.1/10. Guests generally express high satisfaction.
