Hotel Analysis
Based on 3 sites · 138 reviews
This 4-star residence is tucked in an alley near West Lake in Hanoi. Guests often mention the spacious, cozy rooms and balcony views in reviews.
Reviews across booking sites repeatedly praise the walkable distance to West Lake, Lotte Mall, and nearby eateries. Kitchen amenities like fridge and utensils make it convenient for longer stays. Staff friendliness gets positive nods.
However, check-in is confusing and delayed according to many. Some complain of odors in bedding or bathroom, dust, poor cleaning, and WiFi issues.
It suits couples or families looking for value.
Strengths
Spacious cozy rooms with balconies offering lake views are frequently praised
Convenient access to West Lake, Lotte Mall, and eateries is repeatedly noted
Fridge and kitchenware make it suitable for longer stays
Friendly staff get positive mentions across reviews
Good to Know
Hard to find entrance in alley, check-in delays and confusion repeated
Bedding, slippers, bathroom odors, dust, and poor cleaning complaints abound
WiFi not working in rooms noted
Recommended For
Couples — Cozy quiet rooms praised repeatedly for romantic stays
Families — Spacious rooms, free for young kids, lake proximity satisfy family reviews
Long-term stays — Kitchen facilities and value suit extended stays per reviews
Ratings by Booking Site
Overall 7.3/10 · 2 sites · Based on 138 reviews
Guest Reviews
2 booking sites · 138 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Couple
Agoda
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Family
Trip.com
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Family
Trip.com
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Family
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FAQ
What are the check-in/check-out times at Luxe Paradise Residence Nhat Chieu?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Luxe Paradise Residence Nhat Chieu has received a rating of 7.3/10 from 132 guests.