Hotel Analysis
Based on 4 sites · 244 reviews
Located near the St. Louis Galleria Mall, this hotel offers studio-style rooms equipped with kitchenettes. For travelers needing long-term stays or basic cooking facilities, the space efficiency is sometimes noted as a benefit.
However, numerous guest reviews consistently point to issues with facility aging and cleanliness. Frequent complaints include poor hygiene, damaged furniture, and maintenance failures such as lack of hot water or malfunctioning appliances.
Furthermore, many guests express concerns regarding noise levels and the surrounding environment. The lack of elevators makes moving luggage difficult, and there are frequent mentions of slow service responses and issues with the deposit refund process.
Overall, given the significant concerns regarding facility maintenance and security, it is advisable to carefully review recent feedback before booking.
Strengths
The presence of kitchen facilities allows for basic cooking.
The spacious rooms are useful for long-term stays.
Its proximity to the Galleria Mall makes it convenient for travel.
Good to Know
Poor room cleanliness and hygiene issues are frequently mentioned.
Facilities are aged, with frequent furniture damage and appliance malfunctions.
The lack of elevators makes moving luggage very inconvenient.
Many reviews express concerns about noise and security.
Recommended For
Long-term travelers — The kitchen facilities and spacious room layout are noted as suitable for extended stays.
Ratings by Booking Site
Overall 6.7/10 · 4 sites · Based on 244 reviews
Guest Reviews
4 booking sites · 244 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
MainStay Suites St. Louis - Galleria has received a rating of 7.8/10 from 6 guests.