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Hotel Analysis
Based on 3 sites · 367 reviews
A 3-star hotel in the heart of Hanoi's Old Quarter. Guests frequently highlight the convenience of being within walking distance to Hoan Kiem Lake, night market, and Old Quarter attractions.
Reviews across sites praise the friendly and helpful staff, clean rooms, and quiet sleep. Tourists especially note easy access to nearby food and shopping without much travel. Families also express satisfaction thanks to the location.
However, some mention rooms being small and dark, with street or neighboring noise. Cleaning issues, unrefreshed sheets, and limited breakfast options are common complaints.
Best for tourists prioritizing location and staff service.
Strengths
Old Quarter central location with Hoan Kiem Lake, night market, attractions in 1-5 min walk repeated in reviews
Staff friendly and helpful with tour/transport bookings across sites
Rooms clean and comfortable for good sleep frequently mentioned
Nearby food and shopping make sightseeing convenient, common praise
Good to Know
Rooms small, dark, hard beds complained in multiple reviews
Street or neighbor noise repeatedly mentioned
Poor cleaning, unrefreshed sheets and odors in reviews
Recommended For
Tourists — Old Quarter central spot with walkable attractions and food praised in reviews
Families — Free child policy and convenient location satisfy family reviews
Couples — Friendly staff and nearby strolls called romantic
Ratings by Booking Site
Overall 8.4/10 · 2 sites · Based on 367 reviews
Guest Reviews
2 booking sites · 367 reviews
Frequently Mentioned
Agoda
·
Family with young children
Agoda
·
Group travelers
Expedia
·
Couple
Trip.com
·
Solo traveler
Agoda
·
Couple
추천 영상
Nearby
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Hanoi Popular Tours & Activities
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FAQ
What are the check-in/check-out times at MARO Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
MARO Hotel has received a rating of 8.4/10 from 295 guests.