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Based on 3 sites · 526 reviews
Located in the Zao Onsen area of Yamagata, this traditional-style accommodation is highly regarded for its heartfelt hospitality and authentic Japanese cuisine. Guests frequently highlight the convenience provided to ski travelers.
Common praise across booking platforms includes the friendly staff and the quality of the meals. The shuttle service to the ski slopes and dedicated ski storage are frequently mentioned as standout features. The onsen facilities are also considered a key element for a relaxing stay.
However, some guests note that the building shows its age, and there are occasional comments regarding weak Wi-Fi signals in rooms or suboptimal air circulation. Despite these minor points, the hotel offers excellent value, making it a suitable choice for those looking to enjoy skiing and hot springs in Zao Onsen.
Friendly and attentive service is frequently mentioned
High praise for the quality and care put into breakfast and dinner
Excellent convenience for skiers, including shuttle services and ski storage
Onsen facilities are highly valued for relaxation
Some reviews mention that the building facilities are aging
Wi-Fi signal in rooms can be weak or unstable
Occasional feedback regarding suboptimal air circulation in some rooms
Ski Travelers — Well-equipped with skier-friendly services like shuttles and storage
Couples and Families — Great environment for enjoying quality meals and onsen in a quiet setting
Overall 8.8/10 · 3 sites · Based on 526 reviews
3 booking sites · 526 reviews
Frequently Mentioned
Agoda
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Booking.com
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Agoda
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Yes, it provides shuttle services to the ski slopes and ski storage, and its proximity to the ropeway makes it very convenient for skiers.
It is readily available in the lobby area, but some guests have reported that the signal can be weak or unstable inside the rooms.
Carefully prepared Japanese set menus are served. Many guests highly praise the quality and effort put into the dining experience.
There are baths using natural spring water, which are sufficient for relaxing after a day of travel. However, the facilities may feel a bit aged.
There are restaurants within walking distance, but some guests find them a bit far in the evening. Booking a package that includes meals at the hotel is recommended.
