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Based on 2 sites · 1,452 reviews
This is a 4-star hotel located in the Charlestown area of Newcastle. While it is situated at a distance from the city center, its quiet environment and spacious rooms make it a popular choice for travelers seeking relaxation.
Guests generally leave positive reviews regarding the cleanliness of the rooms and the comfort of the bedding. The swimming pool facilities are particularly well-regarded, often satisfying families traveling with children. The breakfast service also receives frequent praise.
However, as the building has some age, there are comments regarding facility wear and tear. Some guests have pointed out issues with hot water supply, air conditioning noise, and soundproofing. Occasional feedback regarding front desk responsiveness and communication suggests that guests should keep these factors in mind when booking.
Many guests praise the rooms for being spacious and clean
The bedding is comfortable, facilitating a good night's sleep
The swimming pool facilities are well-suited for families with children
High satisfaction with the variety and quality of breakfast
Some reviews mention inconsistent hot water supply in rooms
Noise issues related to air conditioning and external road traffic are noted
Feedback suggests some areas, such as bathrooms, feel dated due to facility aging
Family travelers — Many reviews highlight the well-maintained pool facilities and convenience for staying with children.
Relaxation-focused travelers — Suitable for those looking to escape the city center and enjoy a quiet environment with comfortable bedding.
Overall 8.2/10 · 1 sites · Based on 1,452 reviews
1 booking sites · 1,452 reviews
Frequently Mentioned
Agoda
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Family with kids
Expedia
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Couple
Agoda
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Couple
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Mercure Charlestown has received a rating of 8.0/10 from 214 guests.
