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Hotel Analysis
Based on 4 sites · 953 reviews
This 3-star apartment hotel is near West Lake in Hanoi. Guests frequently mention spacious rooms and comfortable beds in reviews.
Reviews across sites highlight friendly and helpful staff, quiet surroundings. Kitchen facilities allow simple cooking, and the pool and fitness center get high satisfaction. Easy access to restaurants and shops around West Lake is praised.
However, facilities feel dated, and breakfast is basic according to some. Occasional complaints about bathroom cleaning or odors.
Suitable for families, couples, or those seeking relaxation.
Strengths
Many reviews praise spacious rooms and comfortable beds
Staff friendliness and helpfulness repeatedly mentioned
Quiet West Lake area with easy restaurant access
High satisfaction with pool and fitness center
Kitchen facilities enable simple cooking, good value
Good to Know
Facilities feel outdated in several reviews
Breakfast simple with limited choices
Some complaints on bathroom cleaning or drain smells
Recommended For
Families — Spacious rooms with kitchen and kids facilities praised
Couples — Quiet rooms with balcony ideal for relaxation
Relaxers — Pool, gym, and West Lake walks for leisure
Long-stay — Kitchen and laundry make it home-like
Ratings by Booking Site
Overall 8.2/10 · 4 sites · Based on 953 reviews
Guest Reviews
4 booking sites · 953 reviews
Frequently Mentioned
Agoda
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Family with teens
Trip.com
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Family
Booking.com
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Solo
Expedia
Agoda
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Solo
추천 영상
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FAQ
What are the check-in/check-out times at Oriental Palace Hotels and Apartments Hanoi?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Oriental Palace Hotels and Apartments Hanoi has received a rating of 8.2/10 from 668 guests.