Hanoi Serenity Diamond Hotel - Real Guest Reviews & Booking Info

  • ✓ Ratings from 2 booking sites
  • ✓ 3-Star Hotel in Hanoi
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Hotel Analysis

Based on 2 sites · 1,675 reviews

A 3-star hotel in the heart of Hanoi's Old Quarter. Guests frequently praise the convenient location and friendly staff in reviews.

Strengths

Old Quarter central location, walkable to Hoan Kiem Lake and night market, great for sightseeing - repeated in reviews

Staff friendly, handle late check-ins, luggage storage, tour help well - many mentions

Rooms clean, comfortable bedding, daily cleaning - common praise

Good value for price with service and location

Good to Know

Building and facilities dated, old AC/hairdryer and odors noted

Some rooms without windows

Night lobby messy or some staff unfriendly in reviews

Recommended For

Tourists — Walkable Old Quarter location and staff tour help make sightseeing easy - many reviews

Couples — Clean rooms, great location, friendly staff for romantic short trips - repeated satisfaction

Groups — Spacious rooms and flexible service suit groups well

Solo travelers — Handle late arrivals well with convenient surroundings

Check best prices for this hotel

Ratings by Booking Site

Overall 8.4/10 · 2 sites · Based on 1,675 reviews

Guest Reviews

2 booking sites · 1,675 reviews

Frequently Mentioned

Location Staff Clean Old Service
9.2 · Agoda · Family with teens
+ Prime location, friendly staff
9.6 · Agoda · Group
+ Spacious clean room, excellent staff help
10.0 · Agoda · Couple
+ Warm hospitality, perfect location
10.0 · Trip.com · Couple
+ Nice staff and clean
10.0 · Trip.com · Family
+ Comfortable, top service
See All 1,675 Reviews
Agoda 1,658 Trip.com 17

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Serenity Diamond Hotel | Hanoi, Vietnam | Hotel Review ⭐ | Vietnam Paradise
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FAQ

What are the check-in/check-out times at Serenity Diamond Hotel?

Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.

What do guests say about this hotel?

Serenity Diamond Hotel has received a rating of 8.4/10 from 1,602 guests.

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