Hotel Analysis
Based on 4 sites · 1,643 reviews
Located in Grand Rapids, Michigan, this 3-star hotel offers a convenient location near the downtown area and local arenas. Many guests appreciate the proximity to city attractions.
However, numerous reviews consistently highlight significant concerns regarding facility aging. Common complaints include poor room cleanliness, bathroom drainage issues, and malfunctioning elevators, suggesting a need for urgent maintenance. Furthermore, guests frequently express disappointment as amenities like breakfast, the pool, and the hot tub—often advertised online—are frequently unavailable.
While some guests praise the friendliness of the staff, the overall consensus points to a lack of proper facility management and cleanliness. It is highly recommended to verify the current status of amenities before booking.
Strengths
Convenient location near downtown and major arenas
Front desk staff are generally friendly and responsive
Good to Know
Poor cleanliness in rooms and common areas
Significant facility aging with frequent equipment failures like elevators
Amenities like breakfast and pools are often unavailable despite online listings
Recommended For
Short-term business travelers — Suitable only if proximity to downtown is the priority and basic accommodation is sufficient
Ratings by Booking Site
Overall 6.3/10 · 4 sites · Based on 1,643 reviews
Guest Reviews
4 booking sites · 1,643 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Radisson Hotel Grand Rapids Riverfront has received a rating of 6.7/10 from 60 guests.