Hotel Analysis
Based on 4 sites · 61 reviews
Located in Mattoon, Illinois, this property serves travelers looking for a budget-friendly, simple stay. While some guests appreciate the friendly staff and quiet location, reports of facility aging and hygiene issues are recurring.
Many reviews mention that in-room amenities are either missing or malfunctioning. Concerns regarding cleanliness, pest issues, and worn-out furniture and bedding are frequently reported, requiring caution when booking.
Although some rooms are equipped with microwaves and refrigerators, the general consensus is that the property is in urgent need of maintenance. Given the feedback, it may not be suitable for travelers who prioritize hygiene and security.
Strengths
Some staff members are noted for being friendly and helpful
Good to Know
Recurring reports of poor cleanliness and pest issues
Overall aging of facilities with lack of maintenance
Frequent malfunctions of essential in-room amenities like appliances and showers
Recommended For
N/A — Due to hygiene and facility maintenance issues, it is difficult to recommend to general travelers
Ratings by Booking Site
Overall 6.2/10 · 4 sites · Based on 72 reviews
Guest Reviews
4 booking sites · 72 reviews
Frequently Mentioned
Expedia
·
Business
Booking.com
·
Solo
Nearby
Google MapsLoading map...
United States Travel Essentials
Sort these out before you land — it makes the trip smoother
This post contains affiliate links and we may earn a commission.
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Relax Inn & Suites has received a rating of 6.1/10 from 3 guests.















