Hotel Analysis
Based on 3 sites · 2,573 reviews
A 5-star aparthotel near West Lake in Hanoi. It's in a quiet neighborhood away from the city center, praised for restful stays in reviews.
Guests often mention spacious rooms with kitchens and washers, feeling like home. Friendly staff and daily cleaning get repeated praise across booking sites. Starbucks and a convenience store right in front add convenience.
Some note needing Grab for tourist spots and occasional night market noise. Breakfast is tasty but the space feels crowded.
Especially suits families or long-stay travelers.
Strengths
Spacious rooms with kitchen and washer feel like home, frequently mentioned
Friendly staff and thorough daily cleaning praised repeatedly
Quiet West Lake neighborhood great for rest
Starbucks and convenience store right outside for easy living
Tasty breakfast with takeout option noted
Good to Know
Grab needed for tourist spots, seen as inconvenient
Some night market noise from nearby
Breakfast area feels crowded
Recommended For
Families — Spacious rooms and kitchen praised for kids and comfort
Long-stay — Washer, kitchen, and quiet vibe favored by expats
Couples — Home-like feel and lake views for relaxation
Ratings by Booking Site
Overall 9.1/10 · 3 sites · Based on 2,573 reviews
Guest Reviews
3 booking sites · 2,573 reviews
Frequently Mentioned
Agoda
·
Family with teens
Trip.com
·
Family
Expedia
·
Couple
Agoda
·
Family with kids
Trip.com
·
Family
추천 영상
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FAQ
What are the check-in/check-out times at Somerset West Point Hanoi?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Somerset West Point Hanoi has received a rating of 9.0/10 from 2,030 guests.