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Based on 8 sites · 1,062 reviews
Located in the heart of St. Louis, The West End offers modern facilities and clean rooms. Guests consistently praise its excellent accessibility to nearby universities and hospitals, as well as the friendly service provided by the staff.
Commonly highlighted strengths include the cleanliness of the rooms and the well-maintained amenities such as the hot tub and fitness center. The self-check-in system and secure parking are also frequently cited as convenient features for travelers.
However, some reviews mention that soundproofing is somewhat lacking, leading to occasional noise from floors above or the hallway. Additionally, there are mixed opinions regarding mattress comfort and the intensity of room fragrances, so sensitive travelers may want to keep these factors in mind.
Convenient location near universities and hospitals
Friendly and responsive front desk staff
Rooms and common areas are generally well-maintained and clean
High satisfaction with amenities like the hot tub and fitness center
Weak soundproofing leads to noise from floors above or hallways
Some reports of sunken or uncomfortable mattresses
The scent of cleaning products or air fresheners can be overpowering
Business Travelers — The proximity to hospitals/universities and efficient self-check-in are ideal for work-related trips.
Couples — Clean rooms and relaxing amenities like the hot tub make it a popular choice for couples.
Overall 8.4/10 · 3 sites · Based on 1,215 reviews
3 booking sites · 1,215 reviews
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Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
The West End has received a rating of 8.6/10 from 7 guests.
