Hotel Analysis
Based on 4 sites · 4,688 reviews
Located in the heart of Manhattan, WestHouse Hotel New York is a boutique hotel offering convenient access to major attractions and subway stations. Guests frequently praise its prime location, which allows for easy walking access to Central Park and Times Square.
Many guests appreciate the attentive and friendly service provided by the staff. The breakfast and evening food and beverage services are often highlighted as a convenient way to relax during a trip. Rooms are generally considered spacious by New York standards.
However, there are recurring complaints regarding the resort fee charged at check-in, with guests noting a lack of prior notice and the burden of additional costs. Prospective guests should also be aware of feedback concerning aging furniture, maintenance issues, insufficient room lighting, and soundproofing.
Strengths
Excellent location near major attractions like Times Square and Central Park
Attentive and friendly staff service
Relatively spacious rooms by NYC standards
Convenient breakfast and evening food and beverage services
Good to Know
Lack of prior notice regarding resort fees charged at check-in
Aging furniture and fixtures requiring maintenance
Insufficient room lighting and soundproofing issues
Recommended For
Sightseers — The location is ideal for walking to major NYC attractions like Times Square and Central Park.
Service-oriented travelers — Those who value friendly staff and convenient on-site food and beverage services will find it satisfying.
Ratings by Booking Site
Overall 8.1/10 · 4 sites · Based on 4,688 reviews
Guest Reviews
4 booking sites · 4,688 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
WestHouse Hotel New York has received a rating of 8.2/10 from 99 guests.