Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel - Phoenix 2-Star Accommodation

Guests are generally satisfied with the cleanliness of the rooms and the breakfast service. The hotel is particularly well-suited for travelers with pets, as it allows for easy access to walking areas.

However, there are recurring mentions of aging facilities. Issues such as worn hallway carpets, a limited number of elevators, and noise disturbances in some rooms are frequently noted. Additionally, multiple reviews suggest that the front desk staff's service attitude needs improvement.