Hilton Richmond Hotel & Spa/Short Pump vs Embassy Suites by Hilton Richmond

Same City · Richmond Distance: 11.0km
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Overview

vs

Hilton Richmond Hotel & Spa/Short Pump

★★★★ 4-Star
8.5 7
Richmond
View Details →

Embassy Suites by Hilton Richmond

★★★★ 4-Star
8.4 15
Richmond
View Details →

Live Price Comparison

Site Hilton Richmond... Embassy Suites ...
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Rating Comparison by Booking Site

Site Hilton Richmond... Embassy Suites ...
Agoda
8.8 (542)
8.4 (15)
Booking.com
8.6 (336)
6.8 (784)
Expedia
-
7.4 (999)
Trip.com
8.6 (103)
7.2 (98)
Overall Average
8.5 (981)
8.4 (1,896)

Strengths & Weaknesses

Hilton Richmond Hotel & Spa/Short Pump Embassy Suites by Hilton Richmond
Strengths Strengths
+ Convenient location near shopping centers and restaurants + High satisfaction with breakfast service and evening reception
+ Friendly and professional staff service + Convenient location near major shopping and dining areas
+ High satisfaction with breakfast options + Spacious rooms suitable for families
+ Well-regarded spa and bar facilities for relaxation + Staff are frequently described as friendly and professional
Weaknesses Weaknesses
- Inconsistent hot water supply in some rooms - Frequent reports of HVAC malfunctions and temperature control issues
- Lack of microwaves in guest rooms - Complaints regarding plumbing issues and facility aging (peeling wallpaper, broken furniture)
- Additional cost for parking - Dissatisfaction from guests unaware of the separate parking fee

Recommended For

Couples Business Travelers

Recommended For

Families Value-conscious travelers

Guest Reviews

Hilton Richmond Hotel & Spa/Short Pump

Agoda 10.0 Couple

Great location in a lovely area with many shopping centers

Booking.com 3.2 Other

Staff handled the hot water issue beautifully and offered a refund

No hot water in the showers for multiple days

Booking.com 3.6 Other

Breakfast was very good, especially the bacon and potatoes

Noisy due to young soccer players staying at the hotel

Trip.com 10.0 Couple

Clean rooms, daily housekeeping, and excellent service

Embassy Suites by Hilton Richmond

Expedia 10.0 Couple

Staff were friendly and welcoming, and the breakfast was excellent.

Booking.com 3.2 Other

Spacious rooms and delicious omelets at breakfast.

Shower drainage issues and HVAC malfunctions.

Trip.com 8.0 Family

Great location, well-lit parking, and friendly staff.

Location Comparison

Distance: 11.0km

Hilton Richmond Hotel & Spa/Short Pump View Details → Embassy Suites by Hilton Richmond View Details →

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