Hilton Richmond Hotel & Spa/Short Pump - Real Guest Reviews & Booking Info

  • ✓ Ratings from 3 booking sites
  • ✓ 4-Star Accommodation in Richmond
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Richmond Hilton Richmond Hotel & Spa/Short Pump 4-Star Accommodation room
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Richmond · Accommodation ·

Hilton Richmond Hotel & Spa/Short Pump - Richmond 4-Star Accommodation

8.6/10
Booking.com 8.6 · Trip.com 8.6 · Agoda 8.5
Check-in 15:00 | Check-out 12:00

Hotel Analysis

Based on 3 sites · 981 reviews

Located in the Short Pump area of Richmond, this 4-star hotel boasts a convenient location surrounded by shopping centers and various restaurants. It receives generally positive feedback from guests for its modern interior and clean room conditions.

Strengths

Convenient location near shopping centers and restaurants

Friendly and professional staff service

High satisfaction with breakfast options

Well-regarded spa and bar facilities for relaxation

Good to Know

Inconsistent hot water supply in some rooms

Lack of microwaves in guest rooms

Additional cost for parking

Recommended For

Couples — High satisfaction for romantic getaways due to the convenient location for shopping/dining and the atmospheric bar.

Business Travelers — Provides essential amenities for business trips including clean rooms, professional service, and breakfast.

Ratings by Booking Site

Overall 8.7/10 · 3 sites · Based on 981 reviews

Guest Reviews

3 booking sites · 981 reviews

Frequently Mentioned

Location Staff Hot water Breakfast
10.0 · Agoda · Couple
+ Great location in a lovely area with many shopping centers
3.2 · Booking.com · Other
+ Staff handled the hot water issue beautifully and offered a refund
- No hot water in the showers for multiple days
3.6 · Booking.com · Other
+ Breakfast was very good, especially the bacon and potatoes
- Noisy due to young soccer players staying at the hotel
10.0 · Trip.com · Couple
+ Clean rooms, daily housekeeping, and excellent service
See All 981 Reviews
Agoda 542 Booking.com 336 Trip.com 103

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FAQ

Yes, it is adjacent to the Short Pump Town Center, making it very convenient for shopping and dining.

Some guest reviews have mentioned inconsistent hot water supply. It is recommended to contact the front desk immediately if you encounter any issues.

Yes, there is an on-site restaurant and bar where guests can enjoy meals and drinks.

No, parking is available for a fee. Please keep this in mind when planning your stay.

The hotel offers facilities for families and has a free stay policy for children, making it a suitable choice for family trips.

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$221 / night
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