Palace Hotel Tokyo vs Shangri-La Tokyo

Same City · Tokyo Distance: 0.8km
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Overview

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Palace Hotel Tokyo

★★★★★ 5-Star
9.4 1,533
Tokyo
View Details →

Shangri-La Tokyo

★★★★★ 5-Star
9.2 718
Tokyo
View Details →

Live Price Comparison

Site Palace Hotel Tokyo Shangri-La Tokyo
Agoda Checking Checking
Booking.com Checking Checking
Expedia Checking Checking
Trip.com Checking Checking
라쿠텐트래블 Checking Checking

Rating Comparison by Booking Site

Site Palace Hotel Tokyo Shangri-La Tokyo
Agoda
9.4 (1,574)
9.3 (726)
Booking.com
9.6 (266)
-
Expedia
9.8 (1,000)
9.6 (605)
라쿠텐트래블
9.3 (81)
-
Trip.com
9.7 (298)
9.6 (125)
Overall Average
9.4 (3,219)
9.2 (1,456)

Strengths & Weaknesses

Palace Hotel Tokyo Shangri-La Tokyo
Strengths Strengths
+ Reviews repeatedly praise spacious, clean rooms with stunning Imperial Palace garden views + Many reviews praise the convenience of transportation and shopping right next to Tokyo Station
+ Many commend the attentive and friendly staff service + Rooms are spacious, clean, with great views repeatedly mentioned
+ Comfortable beds and luxurious bathrooms are commonly highlighted + Staff are friendly, remember names, and service is impressive
+ Direct Otemachi station access makes travel easy and the hotel is quiet inside + Club lounge food and pool·gym facilities are comfortable
+ Bedding and cleanliness are excellent across reviews
Weaknesses Weaknesses
- Some mention breakfast is pricey - Some complaints about extra hold beyond reservation at check-in
- Reviews point out outdated shower facilities or pipe smells - Repeated mentions of lacking jacuzzi or sauna in pool
- Complaints about lack of coffee or water in the lobby - Complaints about certain staff attitude or insufficient cleaning

Recommended For

Couples Business travelers Luxury travelers

Recommended For

Business Travelers Families Couples

Guest Reviews

Palace Hotel Tokyo

Booking.com 9.6 Couple

Imperial Palace garden view top-notch, food and service 10/10, all requests handled seamlessly

Agoda 10.0 Couple

Spacious room with king bed and bathroom, perfect turndown, convenient Otemachi station link

Agoda 9.6 Couple

Birthday dinner pairing excellent, impressed by cleaning and hospitality

Expedia 10.0 Solo

Housekeeping very detailed, room spotless quiet and comfortable

Trip.com 10.0 Couple

Stunning open view and room condition top, delicious breakfast

Shangri-La Tokyo

Agoda 9.3 Solo Traveler

Clean spacious room friendly staff

Expedia 10.0 Couple

Excellent location best service late checkout

Expedia 10.0 Solo

Club lounge check-in staff remember names great food

Trip.com 10.0 Family

Good location helpful staff great room service

Trip.com 10.0 Family

Comfortable bedding spotless fast service

Location Comparison

Distance: 0.8km

Palace Hotel Tokyo View Details → Shangri-La Tokyo View Details →

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