Shangri-La Tokyo vs Palace Hotel Tokyo

Same City · Tokyo Distance: 0.8km
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Overview

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Shangri-La Tokyo

★★★★★ 5-Star
9.2 718
Tokyo
View Details →

Palace Hotel Tokyo

★★★★★ 5-Star
9.4 1,533
Tokyo
View Details →

Live Price Comparison

Site Shangri-La Tokyo Palace Hotel Tokyo
Agoda Checking Checking
Booking.com Checking Checking
Expedia Checking Checking
Trip.com Checking Checking
라쿠텐트래블 Checking Checking

Rating Comparison by Booking Site

Site Shangri-La Tokyo Palace Hotel Tokyo
Agoda
9.3 (726)
9.4 (1,574)
Booking.com
-
9.6 (266)
Expedia
9.6 (605)
9.8 (1,000)
라쿠텐트래블
-
9.3 (81)
Trip.com
9.6 (125)
9.7 (298)
Overall Average
9.2 (1,456)
9.4 (3,219)

Strengths & Weaknesses

Shangri-La Tokyo Palace Hotel Tokyo
Strengths Strengths
+ Many reviews praise the convenience of transportation and shopping right next to Tokyo Station + Reviews repeatedly praise spacious, clean rooms with stunning Imperial Palace garden views
+ Rooms are spacious, clean, with great views repeatedly mentioned + Many commend the attentive and friendly staff service
+ Staff are friendly, remember names, and service is impressive + Comfortable beds and luxurious bathrooms are commonly highlighted
+ Club lounge food and pool·gym facilities are comfortable + Direct Otemachi station access makes travel easy and the hotel is quiet inside
+ Bedding and cleanliness are excellent across reviews
Weaknesses Weaknesses
- Some complaints about extra hold beyond reservation at check-in - Some mention breakfast is pricey
- Repeated mentions of lacking jacuzzi or sauna in pool - Reviews point out outdated shower facilities or pipe smells
- Complaints about certain staff attitude or insufficient cleaning - Complaints about lack of coffee or water in the lobby

Recommended For

Business Travelers Families Couples

Recommended For

Couples Business travelers Luxury travelers

Guest Reviews

Shangri-La Tokyo

Agoda 9.3 Solo Traveler

Clean spacious room friendly staff

Expedia 10.0 Couple

Excellent location best service late checkout

Expedia 10.0 Solo

Club lounge check-in staff remember names great food

Trip.com 10.0 Family

Good location helpful staff great room service

Trip.com 10.0 Family

Comfortable bedding spotless fast service

Palace Hotel Tokyo

Booking.com 9.6 Couple

Imperial Palace garden view top-notch, food and service 10/10, all requests handled seamlessly

Agoda 10.0 Couple

Spacious room with king bed and bathroom, perfect turndown, convenient Otemachi station link

Agoda 9.6 Couple

Birthday dinner pairing excellent, impressed by cleaning and hospitality

Expedia 10.0 Solo

Housekeeping very detailed, room spotless quiet and comfortable

Trip.com 10.0 Couple

Stunning open view and room condition top, delicious breakfast

Location Comparison

Distance: 0.8km

Shangri-La Tokyo View Details → Palace Hotel Tokyo View Details →

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