Shangri-La Tokyo vs The Ritz-Carlton, Tokyo

Same City · Tokyo Distance: 3.9km
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Overview

vs

Shangri-La Tokyo

★★★★★ 5-Star
9.2 718
Tokyo
View Details →

The Ritz-Carlton, Tokyo

★★★★★ 5-Star
8.9 571
Tokyo
View Details →

Live Price Comparison

Site Shangri-La Tokyo The Ritz-Carlto...
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Rating Comparison by Booking Site

Site Shangri-La Tokyo The Ritz-Carlto...
Agoda
9.3 (726)
8.8 (583)
Booking.com
-
9.1 (195)
Expedia
9.6 (605)
9.6 (633)
라쿠텐트래블
-
9.1 (55)
Trip.com
9.6 (125)
8.6 (162)
Overall Average
9.2 (1,456)
8.9 (1,628)

Strengths & Weaknesses

Shangri-La Tokyo The Ritz-Carlton, Tokyo
Strengths Strengths
+ Many reviews praise the convenience of transportation and shopping right next to Tokyo Station + Attentive and friendly staff service repeatedly mentioned
+ Rooms are spacious, clean, with great views repeatedly mentioned + Excellent room views and comfortable beds praised often
+ Staff are friendly, remember names, and service is impressive + Staff actively cooperates for special events in reviews
+ Club lounge food and pool·gym facilities are comfortable + Satisfaction with breakfast and room service food
+ Bedding and cleanliness are excellent across reviews + Convenient Roppongi Midtown location noted
Weaknesses Weaknesses
- Some complaints about extra hold beyond reservation at check-in - Rooms feel somewhat dated in reviews
- Repeated mentions of lacking jacuzzi or sauna in pool - Shower temperature hard to control noted
- Complaints about certain staff attitude or insufficient cleaning - Lack of amenities (shampoo, lotion etc.) complained about

Recommended For

Business Travelers Families Couples

Recommended For

Couples Families Business travelers Special occasion travelers

Guest Reviews

Shangri-La Tokyo

Agoda 9.3 Solo Traveler

Clean spacious room friendly staff

Expedia 10.0 Couple

Excellent location best service late checkout

Expedia 10.0 Solo

Club lounge check-in staff remember names great food

Trip.com 10.0 Family

Good location helpful staff great room service

Trip.com 10.0 Family

Comfortable bedding spotless fast service

The Ritz-Carlton, Tokyo

라쿠텐트래블 5.0 Family

Excellent staff service and great room view

Amenities lacking

라쿠텐트래블 5.0 Friends

Delicious food and comfy bed

Trip.com 10.0 Family

Comfortable and pleasant hotel

Trip.com 9.7 Family

Great location and attentive service

Expedia 10.0 Solo

Amazed by attention to detail service

Location Comparison

Distance: 3.9km

Shangri-La Tokyo View Details → The Ritz-Carlton, Tokyo View Details →

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