The Ritz-Carlton, Tokyo vs Shangri-La Tokyo

Same City · Tokyo Distance: 3.9km
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Overview

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The Ritz-Carlton, Tokyo

★★★★★ 5-Star
8.9 571
Tokyo
View Details →

Shangri-La Tokyo

★★★★★ 5-Star
9.2 718
Tokyo
View Details →

Live Price Comparison

Site The Ritz-Carlto... Shangri-La Tokyo
Agoda Checking Checking
Booking.com Checking Checking
Expedia Checking Checking
Trip.com Checking Checking
라쿠텐트래블 Checking Checking

Rating Comparison by Booking Site

Site The Ritz-Carlto... Shangri-La Tokyo
Agoda
8.8 (583)
9.3 (726)
Booking.com
9.1 (195)
-
Expedia
9.6 (633)
9.6 (605)
라쿠텐트래블
9.1 (55)
-
Trip.com
8.6 (162)
9.6 (125)
Overall Average
8.9 (1,628)
9.2 (1,456)

Strengths & Weaknesses

The Ritz-Carlton, Tokyo Shangri-La Tokyo
Strengths Strengths
+ Attentive and friendly staff service repeatedly mentioned + Many reviews praise the convenience of transportation and shopping right next to Tokyo Station
+ Excellent room views and comfortable beds praised often + Rooms are spacious, clean, with great views repeatedly mentioned
+ Staff actively cooperates for special events in reviews + Staff are friendly, remember names, and service is impressive
+ Satisfaction with breakfast and room service food + Club lounge food and pool·gym facilities are comfortable
+ Convenient Roppongi Midtown location noted + Bedding and cleanliness are excellent across reviews
Weaknesses Weaknesses
- Rooms feel somewhat dated in reviews - Some complaints about extra hold beyond reservation at check-in
- Shower temperature hard to control noted - Repeated mentions of lacking jacuzzi or sauna in pool
- Lack of amenities (shampoo, lotion etc.) complained about - Complaints about certain staff attitude or insufficient cleaning

Recommended For

Couples Families Business travelers Special occasion travelers

Recommended For

Business Travelers Families Couples

Guest Reviews

The Ritz-Carlton, Tokyo

라쿠텐트래블 5.0 Family

Excellent staff service and great room view

Amenities lacking

라쿠텐트래블 5.0 Friends

Delicious food and comfy bed

Trip.com 10.0 Family

Comfortable and pleasant hotel

Trip.com 9.7 Family

Great location and attentive service

Expedia 10.0 Solo

Amazed by attention to detail service

Shangri-La Tokyo

Agoda 9.3 Solo Traveler

Clean spacious room friendly staff

Expedia 10.0 Couple

Excellent location best service late checkout

Expedia 10.0 Solo

Club lounge check-in staff remember names great food

Trip.com 10.0 Family

Good location helpful staff great room service

Trip.com 10.0 Family

Comfortable bedding spotless fast service

Location Comparison

Distance: 3.9km

The Ritz-Carlton, Tokyo View Details → Shangri-La Tokyo View Details →

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