Hotel Analysis
Based on 3 sites · 662 reviews
A 3-star business hotel in Kusatsu City. Guest reviews frequently mention the friendly staff and clean rooms.
Reviews across booking sites repeatedly praise 'staff handling requests well and convenient shuttle service.' Free drinks and coin laundry are handy. Breakfast starts early, useful for business travelers, but some note limited variety.
However, poor sound insulation is a common complaint, with noise from neighboring rooms or streets audible. Some mention peeling wallpaper or bathroom odors due to the aging building. Parking is first-come-first-served, so late arrivals get directed to affiliate lots.
Suitable for business travelers or short stays. Cleanliness stands out for the price.
Strengths
Many reviews praise staff for being kind and accommodating requests like phone chargers or irons
Rooms are clean and beds comfortable, repeatedly mentioned
Shuttle service, free drinks, and coin laundry are convenient
Free parking available, with good guidance for late arrivals
Good to Know
Poor sound insulation; neighbor and street noise clearly audible in many reviews
Aging building with peeling wallpaper and bathroom odors noted
Parking limited to first 30 cars, inconvenient for late arrivals
Recommended For
Business travelers — Shuttle and early breakfast convenient, fair pricing in reviews
Solo travelers — Clean rooms, good staff, useful coin laundry mentioned
Families — Nearby convenience stores and restaurants, free parking handy
Ratings by Booking Site
Overall 7.3/10 · 4 sites · Based on 730 reviews
Guest Reviews
4 booking sites · 730 reviews
Frequently Mentioned
Booking.com
Agoda
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Solo traveler
Agoda
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Family with teens
Agoda
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Couple
Trip.com
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Business
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Le Lac Hotel Kusatsu has received a rating of 7.4/10 from 371 guests.