Hotel Analysis
Based on 2 sites · 5 reviews
This 3-star hotel is located near Zao ski slopes and hot springs in Yamagata. Guests frequently praise the easy access to ski lifts and the onsen in reviews.
Reviews across booking sites repeatedly mention 'lifts are right next door for convenient skiing' and 'great rotenburo and indoor onsen baths.' Couples and groups highlight delicious dinners, especially meat dishes, and clean rooms.
However, some complaints note rude shuttle drivers and front desk staff. Rooms weren't always clean, ski rentals were crowded, and breakfast rice and miso soup disappointed.
Strengths
Many reviews praise ski lifts right next door for easy access
Rotenburo and indoor onsen baths leave strong positive impressions
Dinner, especially meat dishes, gets frequent mentions for being delicious
Rooms are noted as clean
Good to Know
Shuttle drivers and front desk staff come off as rude in complaints
Cleaning is inadequate in some reviews
Ski rentals are crowded repeatedly noted
Recommended For
Skiers — Multiple reviews praise lift access right next door
Onsen lovers — High praise for rotenburo and indoor baths
Couples — Repeated couple reviews satisfied with food and onsen
Ratings by Booking Site
Overall 8.5/10 · 2 sites · Based on 5 reviews
Guest Reviews
2 booking sites · 5 reviews
Frequently Mentioned
Agoda
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Group
Agoda
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Couple
Agoda
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Couple
Trip.com
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Couple
Trip.com
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Other
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Zao Astraea Hotel has received a rating of 10.0/10 from 1 guests.