Hotel Analysis
Based on 3 sites · 1,013 reviews
This is a 2.5-star property located in Newport News, Virginia. It features room layouts designed for extended stays, and some guests mention the friendly staff and convenient location.
However, numerous reviews consistently raise serious concerns regarding hygiene. Complaints about pests in rooms, poor cleanliness, and dilapidated facilities are prevalent. Many guests also point out unpleasant odors in common areas and a general lack of maintenance.
Facility aging and hygiene management significantly impact the guest experience. It is advisable to carefully consider these maintenance issues before booking.
Strengths
Friendly and helpful attitude of some staff members
Convenient location near major roads and amenities
Room layout including kitchen facilities suitable for extended stays
Good to Know
Presence of pests in rooms and poor hygiene
Aging facilities and inadequate cleaning management
Unpleasant odors in common areas and lack of maintenance
Recommended For
None — Due to recurring issues with hygiene and facility maintenance, it is difficult to recommend this property to general travelers.
Ratings by Booking Site
Overall 6.7/10 · 3 sites · Based on 1,013 reviews
Guest Reviews
3 booking sites · 1,013 reviews
Frequently Mentioned
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FAQ
Many guest reviews consistently report issues with pests and poor cleanliness in the rooms. It is recommended to check recent reviews before booking.
The location is positively rated for its proximity to grocery stores and various restaurants.
Some guests appreciate the friendly and helpful staff, but there are also complaints regarding a lack of management.
The rooms are equipped with kitchen facilities, making them suitable for long-term stays, but hygiene management is a significant factor to consider.
Some reviews mention pets, but you should confirm the exact policy directly with the hotel before booking.