Hotel Analysis
Based on 4 sites · 1,052 reviews
This is a 2.5-star property located in Newport News, Virginia. While guests often note the convenient location, there are recurring complaints regarding the aging facilities and maintenance issues.
Some guests find the rooms clean, but many reviews highlight problems such as musty odors, broken shower fixtures, and malfunctioning appliances. There are also frequent complaints about the breakfast being sparse and lacking freshness.
Service inconsistencies, such as limited front desk availability or shared operations with neighboring properties, are also noted. Travelers prioritizing value should carefully weigh these concerns regarding facility conditions and hygiene.
Strengths
Convenient location for local attractions and transit
Basic cleanliness noted by some guests
Accessibility relative to price
Good to Know
Facility aging and hygiene issues such as musty odors
Poor quality and sparse breakfast options
Inconsistent front desk operations and service quality
Recommended For
Short-term business travelers — Convenient location makes it a consideration for quick stays.
Budget-focused travelers — Only if low price is prioritized over facility quality.
Ratings by Booking Site
Overall 7.2/10 · 4 sites · Based on 1,052 reviews
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Quality Inn has received a rating of 7.9/10 from 33 guests.