Hotel Analysis
Based on 3 sites · 679 reviews
Located in St. Charles, this hotel offers convenient access to major shopping areas and restaurants, making it a practical choice for travelers. Guests generally appreciate the friendly service provided by the staff and the basic cleanliness of the rooms.
However, concerns regarding aging facilities are frequently mentioned. The pool and hot tub, in particular, have been out of service for an extended period, which is a primary source of guest dissatisfaction. Additionally, many reviews note poor soundproofing between rooms, leading to noise disturbances.
Some guests have also reported issues with maintenance and housekeeping standards. It is advisable to check the status of amenities before booking, as this property may require careful consideration for those seeking a quiet stay.
Strengths
Staff are frequently praised for being friendly and helpful
Convenient location near major shopping areas and restaurants
Some guests find the bedding comfortable for a good night's sleep
Good to Know
Amenities like the pool and hot tub have been out of service for a long time
Poor soundproofing between rooms leads to noise issues
The property is generally dated and requires maintenance
Recommended For
Shoppers — Many guests appreciate the proximity to shopping areas and restaurants.
Budget-conscious travelers — Suitable for those who prioritize location and a place to sleep over amenities.
Ratings by Booking Site
Overall 8.0/10 · 2 sites · Based on 679 reviews
Guest Reviews
2 booking sites · 679 reviews
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FAQ
According to multiple guest reviews, the pool and hot tub have been out of service for a long time. It is recommended to contact the hotel directly to confirm their status before booking.
Yes, the hotel is conveniently located near many restaurants and stores, making it easy to access dining and shopping options.
Many guests have noted that the walls are thin and noise from neighboring rooms can be easily heard. This is something to consider if you prefer a quiet stay.
While some guests appreciate the location and room comfort, the aging facilities and unavailable amenities are factors to consider for family travelers.
Most guests have provided positive feedback regarding the friendliness and helpfulness of the hotel staff.









