Franklin (TN) Holiday Inn Express Brentwood-South Cool Springs By IHG - Real Guest Reviews & Booking Info

  • ✓ Ratings from 3 booking sites
  • ✓ 2-Star Accommodation in Franklin (TN)
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Franklin (TN) Holiday Inn Express Brentwood-South Cool Springs By IHG 2-Star Accommodation room
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Franklin (TN) · Accommodation ·

Holiday Inn Express Brentwood-South Cool Springs By IHG - Franklin (TN) 2-Star Accommodation

7.8/10
Trip.com 7.9 · Agoda 7.8 · Expedia 7.8
Check-in 15:00 | Check-out 11:00

Hotel Analysis

Based on 3 sites · 1,105 reviews

This 2-star hotel sits in Franklin, TN. Scores hover in the high 7s across booking sites. Groups make up 30% of guests, business travelers 15%. Rates are mid-range per night. Reviewers like the location near Cool Springs Galleria and shopping. Breakfast gets solid mentions. Staff friendliness comes up often. Cleanliness and maintenance draw complaints. Mold, AC issues, shower leaks, door problems repeat. Public areas feel dirty and dated. Highway noise hits some rooms. Fine for business or groups if expectations stay low.

Strengths

Convenient location

Decent breakfast

Friendly staff

Mid-range pricing

Good to Know

Frequent cleanliness and maintenance issues

Dated facilities

Highway noise

Recommended For

Groups — 30% usage

Business travelers — 15% usage

Couples — 20% usage

Ratings by Booking Site

Overall 7.8/10 · 3 sites · Based on 1,105 reviews

Guest Reviews

3 booking sites · 1,105 reviews

Frequently Mentioned

Breakfast Location Cleanliness Maintenance Staff
8.0 · booking sites · Solo
+ Room and facilities were as expected for the price. Breakfast was good.
- Wish they served bacon.
8.5 · booking sites · Couple
+ Location is ok, breakfast is good. Rooms are clean.
10.0 · booking sites · Group
See All 1,105 Reviews
Expedia 1,000 Trip.com 95 Agoda 10

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FAQ

Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.

Holiday Inn Express Brentwood-South Cool Springs By IHG has received a rating of 7.8/10 from 8 guests.

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