Hotel Analysis
Based on 2 sites · 3,846 reviews
Located in the Xiaoshan district of Hangzhou, this 4-star hotel is a popular choice for business travelers and those needing proximity to the airport. Guests frequently praise the spaciousness of the rooms and the high level of service provided by the staff.
The hotel's location is convenient for dining and shopping, with several malls and restaurants within walking distance. However, it is situated at a distance from major tourist attractions like West Lake, which may require significant travel time for sightseeing-focused guests.
Regarding facilities, recurring feedback points to signs of aging. Some guests have noted that the bathrooms and carpets feel dated, and there are occasional mentions of minor inconveniences such as climate control issues or a lack of modern power outlets near the bed.
Strengths
Convenient location, 25 minutes from the airport
Rooms are spacious and comfortable
Staff service is friendly and responsive
Shopping malls and restaurants are within walking distance
Good to Know
General signs of aging in facilities
Located far from major tourist spots like West Lake
Lack of modern conveniences like bedside USB ports or optimal climate control
Recommended For
Business travelers — Good airport accessibility and spacious rooms make it suitable for resting after work.
Transit travelers — The proximity to the airport minimizes travel stress.
Ratings by Booking Site
Overall 9.2/10 · 2 sites · Based on 3,846 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Xiaoshan By IHG has received a rating of 8.2/10 from 100 guests.