Hotel Analysis
Based on 4 sites · 8,068 reviews
Located near Times Square, this 4-star hotel offers modern, renovated rooms and stylish public spaces. Guests frequently highlight its excellent accessibility to major attractions like Times Square and Broadway as its primary strength.
Rooms are generally considered spacious and clean compared to typical New York hotels. The atmosphere in the lobby and rooftop bar is well-regarded, and the daily wine hour and morning coffee service provide a positive experience for guests.
However, some guests have expressed dissatisfaction with the consistency of service and the demeanor of front desk staff. Additionally, due to its central urban location, external noise can be an issue, and guests should note that basic amenities like kettles may need to be requested separately.
Strengths
Prime location within walking distance to major attractions like Times Square and Broadway
Relatively spacious and modern rooms compared to other hotels in New York
High satisfaction with the daily evening wine hour and morning coffee service
Thoughtful amenities such as water dispensers on every floor
Good to Know
Reports of inconsistent service and demeanor from front desk staff
Potential for external noise to enter the rooms due to the central location
Basic amenities like kettles are not pre-stocked in rooms and require a request
Recommended For
Sightseeing travelers — Excellent accessibility to major landmarks like Times Square and Broadway saves travel time.
Couples and families — Rooms are relatively spacious and modern, and guests appreciate the small perks like the wine hour.
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 8,068 reviews
Guest Reviews
4 booking sites · 8,068 reviews
Frequently Mentioned
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FAQ
The hotel is located near Times Square, so you can reach major attractions in about 5 to 10 minutes on foot. Its excellent accessibility makes it very popular with tourists.
They are generally not pre-stocked in the rooms. You can request them from the front desk if needed.
Complimentary drip coffee is provided in the lobby every morning, and there is a wine hour for guests from 5:00 PM to 6:00 PM.
Being in the heart of the city, some external noise is inevitable. You may hear construction or traffic, so requesting a higher floor is recommended if you are sensitive to noise.
The hotel has family-friendly policies, including free stay options for children, making it a suitable choice for family travelers.